Report on the usability of public digital services directed at businesses


Report no. 4/2015

We have tested the usability of nine selected digital services aimed at businesses and how well they are interlinked with other relevant digital. The report answers the following questions: 

  • Are the individual digital services user-friendly from start to end?
  • Are relevant self-service solutions aimed at businesses interlinked in a user-friendly way? 

Rigsrevisionen initiated the study in November 2014.

Read the 1st chapter of the report (PDF)