Report on train punctuality

11-10-2017

Report no. 3/2017

The report concerns DSB’s (Denmark’s national railway operator) and Banedanmark’s (state-owned railway enterprise responsible for maintaining and developing the Danish national railway network) effort to achieve their common passenger punctuality target set for DSB’s long-distance and regional traffic. The purpose of the study is to assess whether DSB’s and Banedanmark’s effort to achieve the target set for passenger punctuality has been satisfactory. The report answers the following questions: 

  • Has DSB, in collaboration with Banedanmark, developed a robust timetable?
  • Has DSB’s effort to achieve the target set for passenger punctuality been satisfactory?
  • Has Banedanmark’s effort to achieve the target set for passenger punctuality been satisfactory? 

It is Rigsrevisionen’s assessment that the outcome of DSB’s and Banedanmark’s effort to achieve the target set for passenger punctuality has not been satisfactory. Rigsrevisionen has noted, though, that DSB and Banedanmark have continuously worked on improving passenger punctuality and minimising the major causes of delays. This effort has had a positive impact in 2017, but passenger punctuality is still below target.

Read the 1st chapter of the report (PDF)